Digital Virgo
Everything is clear now
1About us
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Specialties
All mobile activities: marketing, advertising, content, payments, connectivity, apps & games, push campaigns
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Interviewed
Iwona Bilska, HR and Administrator Manager
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Industry
Telecommunications
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Size
900 employees
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Founded
2008
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Website
Digital Virgo is one of the leading providers of mobile payment via Carrier Billing solutions. Company address the growing need for the digitalization of payment using simple, fast, and secure transactional channels available all over the world by connecting Merchants to Carriers. Digital Virgo's added value lies in the ability to address mobile payment to optimize the billing using strategic thinking considering customer journey, local adaptation, user acquisition, data management, or regulatory and compliance framework.
2How we used to manage...
Our main problem was that all leave requests were submitted in a paper form. It was often that they didn’t even reach the personnel department, so there was no control over it neither the record in the system. It was very burdensome – loss of paper and everybody’s time.
3In a need of change...
Before we bought any electronic system, we had tested few other solutions on the market and we chose the one that was the most appropriate for us. First English solution that we had was totally inadequate. It wasn’t fully adapted to our law, and what’s more I had to wait quite a long time for the changes that I had asked for.
4Expectations met...
Our company needed something better and that’s why we invested in Calamari. The software is fully adapted to our country’s policy and is far more intuitive. The configuration was effortless and the program itself is very simple. There is no need for any training. Having confidence in new technologies, I wasn’t even worried about employees not being able to handle it.
5Additionally...
Having this system, I am able to supervise everything up to date. I believe that it reduced my time of working on requests at least about 30%. What’s more, the process of acceptance is now a bit longer – one supervisor, second one, and then personnel department.
When it comes to Calamari Clockin, the amount of late arrivals significantly decreased. Now everything is clear – what time everybody clocks in and clocks out and if they actually work the proper amount of time. It is good for the later assessment of employee. Moreover, thanks to Calamari, we allowed our employees a more flexible worktime, as well as remote working, which hadn’t been possible before.
It is an amazing solution, which is really convenient for us. Now, I cannot imagine working without this product!
