Customer Success Specialist

• Work in a dynamic, multinational environment,
• A lot of exciting challenges,
• Possibility to learn about how to build good, long-term relationships with clients,
• Possibility to develop interpersonal skills helpful in building relationships with clients,
• Work with young, developing teams and clients from different countries,
• Technical training with Calamari and preparing to work using the most modern online tools,
• Opportunity to work on projects carried out following Agile methodologies.

• Great English skills (writing and speaking),
• Required professional working proficiency in Polish language
• Additional Spanish or German skills,
• Liking technology and having basic knowledge of IT tools (Skype, Gmail, CRM),
• Goal-oriented and willing to learn attitude,
• Quick learning skills and being open to changes,
• Willingness to take responsibility for your decisions,
• Experience in HR or SaaS business is welcome.

• Communicate with clients from all over the world in English using e-mail, phone, video conferences, and online chats,
• Determination to help clients from the beginning until the end of the case,
• Communicating with clients, answering their questions, and solving their problems with software configuration,
• Proactively addressing clients’ needs and increasing their engagement in working with our product,
• Configuring and presenting our software to new clients online and gathering feedback,
• Organizing and feeling in the client base,
• Collaborating with other team members who partially work remotely from different locations.

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We are not actively recruiting at the moment, but if you'd like to chat and leave your contact information for future opportunities, reach out at job@calamari.io. We’d love to hear from you!